FAQs


 

Membership

NO.1 WHAT IS INCLUDED WITH MY MEMBERSHIP?

• PROVIDER VISIT(S):

o Three (3) comprehensive visits to include: annual physical exam with a detailed history, comprehensive lab review, EKG (once per year), and a body composition check.
o One (1) additional visit that can be used as a lab interpretation an acute visit, as needed.

• HEALTH COACHING
• ACCESS TO OUR PRIVATE ONLINE SUPPLEMENT DISPENSARY
• IN-OFFICE BLOOD DRAWS
• 3 COMPREHENSIVE ADVANCED LAB PANELS
• REFERRALS TO OUTSIDE SPECIALISTS OR DIAGNOSTICS
• CONVENIENT ONLINE PAYMENT AND INVOICING
• DISCOUNTED RATES AND FIRST ACCESS FOR P3 SERVICES

 
NO.2 WHAT IS THE P3 ENROLLMENT PROCESS? 

• A ONE-HOUR INTAKE WITH A P3 FUNCTIONAL MEDICINE HEALTH COACH, INCLUDING:

o Body Composition using InBody Scan

o Vitals to include: Blood pressure, pulse, oxygen level, temperature, weight, BMI, and waist circumference

o Blood draw for baseline panel

o Initial recommendations such as a 10-day or 30-day detoxification program, if deemed necessary by P3 Health Coach

 
NO.3 WHAT IS NOT INCLUDED IN THE P3 Tx PLAN? 

• HEALTHCARE SERVICES OTHER THAN THOSE SPECIFIED ABOVE, WHETHER PROVIDED BY P3 OR OTHERS.

o Services provided other than by P3, such as emergency and specialist care, will be billed to you or your insurance plan by those providers. 

• P3 IS NOT A 24/7 EMERGENCY SERVICE
• OUTSIDE SERVICES, MEDICAL OR OTHERWISE, RECOMMENDED BY P3
• MEDICATIONS WHETHER PRESCRIBED OR OVER-THE-COUNTER
• SUPPLEMENTS
• BIOMETRIC TESTING DEVICES (I.E. OURA RING, GARMIN, FITBIT, OR GLUCOSE MONITORS) 

 
NO.4 WHAT DOES UNLIMITED EMAIL/TEXT CONTACT MEAN?

Every patient has questions about their care at some point, so we offer unprecedented access to your provider and the P3 team (via email/text), so you can get quick answers to your questions (allowing 48-business-hours for a response). If an email or text question or request is deemed by the P3 provider to be too complicated or involved for a response via email they may require a phone, telemedicine or in person visit instead of responding via email.

 
NO.5 WHAT IF I HAVE AN EMERGENCY?

We are not an emergency or urgent care center. If you require urgent care, you should immediately call 911 or contact an emergency care provider such as a local hospital or emergency room. The costs associated with emergency care services are not covered by your P3 membership.

 
NO.6 IS TESTING INCLUDED IN THE Tx PLAN?

Only the 3 primary lab panels are included in your Plan Fee.  Additional, specialty, lab testing may be recommended by your P3 Clinician; which may be covered by your insurance.  We also strive to ensure reasonable cash-pay rates are available for the specialty labs that we offer.  Additionally, lab fees are never marked up.

 
NO.7 CAN I TERMINATE MY Tx PLAN EARLY? 

The P3 Tx Plan is initially a 12-month commitment, and includes services intended to cover that year. You are not obligated to complete the entire Tx Plan, however, will be responsible for the value of services already rendered at the time of cancellation (i.e. - lab review appointment = $400, lab panel = $300). 

 
NO.8 WHY AM I BILLED MONTHLY IF I DON’T HAVE AN APPOINTMENT EVERY MONTH? 

For those who choose the monthly billing option, the cost of visits and services is amortized throughout the year. Your Tx Plan services extend beyond your in-office visits, including access and support via phone, text, and e-mail from the P3 team and your clinician; as well as visits with P3’s health coaches, when prescribed.

 
NO.9 DOES P3’S APPROACH TO MEDICINE REALLY WORK?

• ABSOLUTELY.

o We have found that the combination of evidence-based medicine and an empowering approach passes ownership of a patient’s health back to them – the best steward. And it works. Our data shows members get past chronic illnesses, insomnia, metabolic abnormalities, gut dysbiosis, hormone imbalances, genetic polymorphisms, heart disease, and autoimmunity; all while reducing the need for expensive specialists.

• OUR SUCCESS IS SOLELY DEPENDENT UPON CLEAR COMMUNICATION AND YOUR DEDICATION TO GROWTH IN THIS PROCESS.

o If you ever feel overwhelmed, know that you are not alone and that this work is our joy. You will always be able to reach out and ask for help. 

 

Services

NO.1 WHAT ARE THE ADDITIONAL SERVICES OFFERED AT P3?

• HORMONE PELLET PLACEMENT AND INSERTION

• DYSPORT / BOTOX

• COSMETIC FILLERS

• IN-OFFICE INJECTIONS (B12, ZOFRAN, KENALOG, VITAMIN D, POWER SHOT, TORADOL, ROCEPHIN)

• ADDITIONAL ACUTE VISITS

• WATCHPAT HOME SLEEP STUDY

• STEM CELL INJECTIONS 

• PROLOTHERAPY INJECTIONS

• MICRONEEDLING FACIALS WITH OR WITHOUT PRP 

• GENETIC COACHING 

• IV THERAPY (VIT.C, IMMUNITY, OZONE, NAD+, GLUTATHIONE, IRON)

•  HYPERBARIC OXYGEN THERAPY

 
NO.2 DOES P3 OFFER ONE-TIME CONSULTATIONS?

• Yes, however membership is core to our philosophy. Because our functional medicine membership costs about what one visit costs at comparable practices, we strongly encourage continuous care plans. Our mission is to help you see results. Results that last take time. We believe you deserve access to a meaningful amount of care and the opportunity to work with our team over time at an affordable price.
• You may choose the P3 Intro option and convert into the P3 Tx Plan after your consultation.

 
NO.3 CAN P3 BE MY PRIMARY CARE PROVIDER?

• We are not a conventional primary care provider, however, for many of our members we take the place of their PCP. Because you can call or text us during business hours, we are often able to take care of acute requests.

• P3 will refer out for all screening and/or preventative exams, such as colonoscopies, mammograms, DEXA scans, etc. Cervical cancer screenings are performed in office.

 
NO.4 DOES P3 HAVE SUB-SPECIALISTS?

We are not a sub-specialist, however if you need to see an OBGYN, surgeon, ENT or cardiologist, for example, you will be referred appropriately. The costs associated with the services provided by specialists or any other healthcare provider outside of P3 are not covered by your P3 membership.

 
NO.5 WHAT LAB COMPANIES DO YOU USE? 

• VCS
•CLEVELAND HEARTLAB
•GENOVA DIAGNOSTICS
•THE GREAT PLAINS LABORATORY
•DUTCH TEST
•DOCTOR'S DATA
•CYREX LABORATORY
•VIBRANT AMERICA
•GALLERI EARLY CANCER SCREENING
•GENESIGHT

Coaching

NO.1 WHAT IS HEALTH COACHING AT P3 LIKE? 

Coaching is included in your P3 Tx Plan. We want you to have the support and tools needed to achieve your wellness goals. Our Health Coaches will work with you to build a plan for developing sustainable healthy behaviors and strategies. This is done by creating realistic goals, working together to formulate small actionable steps, and providing accountability through in-person, phone, or text communication. 

 
NO.2 WHAT IS GENETIC HEALTH COACHING?

Genetic Health Coaching uses the raw data from your 23andMe or Ancestry genetic report in our program to give you current evidence-based information on what lifestyle interventions you can implement to ensure healthy genetic expression. The data you receive from 23andMe or Ancestry is not in a readable form, so to you it won’t make any practical sense. That’s where we come in to help you translate this raw data into information that allows us to work with your genes to create optimal health. Your genes aren’t your destiny. You have a lot of influence on how your genes express themselves.

 
NO.3 WHY WOULD I WANT TO GET A GENETIC TEST AND WORK WITH A P3 HEALTH COACH?

There are some very helpful key genetic markers that make optimizing your health possible. This information can also help unravel difficult health issues and allow your practitioner to formulate a very personalized plan specific to your genetic makeup and unique biology. Our Health Coaches will help you understand what lifestyle interventions you need to implement in order to help your genes properly express for optimal health. Change isn’t easy and your Health Coach can give you great tips and guidance, so you feel confident as you implement these changes. Your provider will also know what labs to run based on your specific genetic report in order to see how your genes are behaving.

 
NO.4 HOW DO I SCHEDULE A GENETIC COACHING SESSION?

First you need to purchase either the 23andMe genetic kit or the kit from Ancestry. A kit will be mailed to your home, follow the instructions on how to get a sample and ship the sample to the respective company. Once your results are available you will get an email with instructions on how to get your raw data. Once you have the email that your results are back, contact the P3 office to schedule a 90-minute appointment with our Genetic Health Coach. You will receive instructions how to upload your raw data to our P3 program, so that when you come for your coaching session your coach has access to the report. 

 
NO.5 HOW MUCH DOES A GENETIC COACHING SESSION COST?

• FOR A 90-MINUTE SESSION THE MEMBER COST IS $175.
• FOR A 90-MINUTE SESSION THE NON-MEMBER COST IS $250.

 

Insurance

NO.1 IS P3 COVERED BY INSURANCE?

We do not accept any form of insurance at P3; however, you may submit your receipts to insurance and your policy may cover "out of network" services according to their rules.

 
NO.2 CAN I USE MY FSA/ HSA? 

Yes, you can use an FSA/HSA card to pay for services at P3. You will, however, be responsible for any charges that may be denied or rejected by your HSA plan. P3 will not write letters for medical necessity. 

 
NO.3 WHAT DO I NEED TO KNOW ABOUT LAB TESTING? 

• Most lab tests ordered by your P3 clinician will be billed directly to your insurance by the lab. Some lab tests we offer as part of our functional medicine testing program may not be covered by insurance and in these cases, you will be charged a fee for the test by the lab.

• All specimen collection is included in Tx Plan.

 
NO.4 WHAT IF I RECEIVE A BILL THAT I’M NOT EXPECTING?

If you ever receive a bill in the mail from a lab that you weren’t expecting, please contact the P3 manager and we will work with you to get it addressed. In other cases what you have received is not in fact a bill, but your insurance company denying payment of a bill. Actual bills come from the lab not the insurance company. If you ever are uncertain about a bill, let us know right away and we can help problem solve with you.

 
NO.5 WHAT IF I RECEIVE A CHECK FROM MY INSURANCE COMPANY?

• It has come to our attention that some patients are receiving check payments from their insurance company for their laboratory testing. Sometimes insurance companies send payments directly to patients instead of the laboratory that performs the services. This happens at times when the laboratory is out-of-network with the insurance company.

 • If you ever receive a check from your insurance company for laboratory testing, PLEASE follow the following steps:
 1. If your insurance company sends a check directly to you as payment for True Health or Salveo Diagnostic lab testing, you may either:
 a. Sign and write “Pay to the order of" Salveo Diagnostics on the back of the check and send to the address below, or b. Make a payment to Salveo Diagnostics for the amount you received from the insurance company and include a copy of your explanation of benefits that you receive.

 2. All checks received as a result of a Salveo Diagnostics insurance claim should be sent to: Salveo Diagnostics Attn: Billing 8751 Park Central Drive Suite 200 Richmond, VA 23227 Phone: 844-725-8365

 *Please contact P3 if you receive a check as a result of a claim from any other laboratory so that we can provide you with their respective address.

 
NO.6 WHY DO YOU NEED MY INSURANCE CARD IF YOU DON’T ACCEPT IT? 

P3 keeps a copy of your insurance on file in order to facilitate claims billing at outside labs and companies with whom we refer and partner. Your insurance will be billed in accordance with their own policies. 

 

Contact

NO.1 WHAT IS THE BEST WAY TO COMMUNICATE WITH P3?

• Texting: Please text the office line at 425-441-3330. We have a single location that receives all text messaging.

• Phone Calls: Please call the office for general inquiries at 425-441-3330. We check voicemail daily during the week. •

Email:
o Billing/ Membership questions: Emilie@P3life.com
o Scheduling/medications/supplement and refills: Support@P3life.com
o Specific follow-up questions regarding your plan that are not time sensitive: Michelle@P3life.com, Courtney@p3life.com, or Mitch@P3life.com

 
NO.2 WHAT IS P3’S CONTACT INFORMATION?

PEAK PERFORMANCE AND PREVENTION
317 4TH STREET NW
PUYALLUP, WA 98371
425-441-3330 OFFICE PHONE
253-466-3139 OFFICE FAX
WWW.P3LIFE.COM

 
NO.3 WHAT ARE P3’S OFFICE HOURS?

• Monday and Friday: 7:00am-5:00pm
• Tuesday, Wednesday, and Thursday: 8:00am-5:00pm

 
Location
Peak Performance & Prevention
317 4th Street Northwest
Puyallup, WA 98371
Phone: 425-243-6053
Fax: 425-407-5501
Office Hours

Get in touch

425-243-6053